Job Title: Rating Administration Coordinator

Location: Nuevo Sur, Monterrey, NL
Job Type: Full-time, 100% On-site
Salary: $18,000 MXN per Month
Benefits: Law benefits and superior benefits (grocery vouchers, private medical insurance – SGMM)

Position Summary

The Rating Administration Assistant will support daily activities within the department, working closely with internal teams and external parties to ensure smooth operations. This role involves administrative support in pricing, rating, and contract management while ensuring accuracy and compliance.

Main Responsibilities

• Create, upload, and maintain MVT Rates and commitment tables in AS400 and MVT Logistics rates and commitments in McLeod.
• Maintain contracts, fuel surcharge addendums, pricing schedules, and rate publications.
• Audit and update customer fuel charges weekly; update rate and mileage books.
• Analyze and review customer freight rates to verify correspondence with contracts.
• Research and review issues that arise, prepare documentation and correspondence, and respond to inquiries in a timely manner.
• Coordinate with third parties as needed to resolve discrepancies.
• Support resolution of pricing administration issues (including rating and accounts receivable).
• Provide guidance to field personnel, employees, and customers on company procedures and policies related to pricing and rates.
• Ensure data accuracy by correcting and updating information as needed.
• Collaborate with Customer Service Representatives to resolve discrepancies.
• Amend customer rates on contracts when required.
• Perform other administrative duties or projects as assigned.

Qualifications

• Bachelor’s degree in Business Administration, Accounting, or related field (preferred).
• Experience with McLeod software (a plus).
• Strong organizational and time management skills.
• Ability to work in a fast-paced environment.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite.
• Detail-oriented with strong problem-solving skills.
• Bilingual: Fluent in English and Spanish (required).